Rory Boland, Editor of Which? Travel, said: "Woefully understaffed airlines have booked far more flights than they can operate this Easter, with passengers of British Airways and EasyJet seeming to be the worst affected. "In the event of cancellations at short notice, airlines must uphold affected passengers' legal rights to at least £220 in compensation and a refund or rerouting options, and provide refreshments and accommodation as required. "We've seen numerous examples of carriers failing to inform their customers of these rights, which highlights why the Civil Aviation Authority must be given stronger powers to act when airlines consistently break the rules." ENDS
