Which? comments ahead of new energy price cap coming into effect
Emily Seymour, Which? Energy Editor, said:
“Even with this drop in prices from October, energy bills are significantly higher than they were before the energy crisis began – meaning some households will still struggle to afford their bill.
“If you are concerned about struggling to pay higher bills, there is help available. Speak to your energy provider about a payment plan you can afford and check to see if you qualify for any government schemes.
“We’d recommend that everyone without a smart meter takes a meter reading on or close to September 30 to make sure their energy company doesn’t overcharge them for units used after Sunday’s price drop. Submitting meter readings on a regular basis is a good idea, and makes sure you are billed correctly.
“Fixed deals are starting to return to the market but we wouldn’t recommend fixing anything higher than the unit rates in your current deal or for longer than a year. If you are offered a deal, then it’s really important to check the tariff’s exit fees in case you want to leave that deal early if the price cap comes down.”
ENDS
Notes to editors