Which? comments as thousands of flights to and from Germany are cancelled

Rory Boland, Editor of Which? Travel, said:

"If your flight to or from Germany is cancelled as a result of strike action, your airline must offer you the option to be refunded or rerouted at the earliest opportunity, even if this means booking you a seat with a rival carrier. However, you are unlikely to be eligible for compensation unless the striking staff are employed by the airline.

"In the event you are significantly delayed, usually by two hours or more, your airline should provide assistance including free meals or refreshments, or overnight accommodation if required. If your flight is delayed by more than five hours, you have the same rights as if you had suffered a cancellation, and can request a refund or rebooking."

-ENDS-