Press statement
Which? comments on government Civil Aviation Authority review
1 min read
Rocio Concha, Which? Director of Policy and Advocacy, said:
"Airports and airlines urgently need to be held to account for the unacceptable disruption travellers have faced in recent months, and this review must not delay progress with plans to give the CAA stronger powers, which should include the ability to fine airlines directly when they flout the rules.
"The government must also drop plans to slash passenger compensation for delayed and cancelled domestic flights."
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Notes to editors
Which? is calling for major reform of the travel industry. See our petition here: