Which? comments on latest Cass figures showing record number of current account customers are switching their provider

Sam Richardson, Deputy Editor of Which? Money, said:

“The latest Cass figures highlight how effective financial incentives can be in encouraging people to switch banks, with some of the most-switched providers also ranking highly in Which?’s current account customer satisfaction tables.

"If you are thinking about switching providers, it’s important to consider other factors, such as how complaints are handled, the quality of mobile and online banking, overall customer service, and local branch closures".

Notes to Editors

Which? names the current account providers worth switching to, as new research reveals millions of customers have stayed loyal for decades