Which? respond to Gatwick limiting flights after air traffic control staffing problems

Rory Boland, Editor of Which? Travel, said: 

“It is completely unreasonable that passengers face yet more disruption to their travel plans. While customers should be booked on alternate flights as soon as possible and given overnight accommodation when required, Which? has repeatedly documented that this duty of care is ignored by many airlines. 

“Consumers are paying record amounts of money for flights they can no longer trust will go ahead. To help end this cycle of miserable passenger experiences, the Prime Minister must play his part and prioritise legislation to give the CAA stronger enforcement powers in the King’s Speech later this year.”

-ENDS-