Which? responds as government announces consultation on Package Travel Regulations for domestic holidays

Rocio Concha, Which? Director of Policy and Advocacy, said:

"It is important to ensure that the Package Travel Regulations (PTRs) can continue to deliver for travellers as the travel industry evolves, and it is also essential that any review of the PTRs requirements on businesses does not come at the expense of travellers' rights, particularly in light of the repeated episodes of serious disruption we've witnessed across the travel industry in recent years.

"The government must take this opportunity to show that it is on the side of beleaguered travellers, and while cutting unnecessary red tape, ensure the right level of consumer protection is afforded to domestic packages when things go wrong. This should apply to all types of package holidays, including domestic breaks in the UK, to avoid creating more confusion for travellers when booking a package holiday."