Which? responds as Heathrow security guards launch 10-day strike action

Rory Boland, Editor of Which? Travel, said:

"Security strikes at Heathrow will be deeply concerning to travellers this Easter, with some airlines already forced to cancel flights as a result. It's essential Heathrow is prepared for the passengers whose flights will go ahead, and that no traveller misses their flight due to long lines at security and is left out of pocket. Anyone yet to book their holiday may want to consider alternative airports.

"French air traffic control strikes are also threatening wider chaos for travellers. Airlines should ensure they keep passengers informed of any potential changes to their booking as result of strike action as early as possible, and must not fail in their legal responsibility to offer travellers a refund or the option to be rebooked if their flight is cancelled, including with other airlines if necessary."

-ENDS-

Notes to editors:  

Which? guide to your rights if your flight is cancelled due to strike action."