Which? responds to changes to BT's digital migration timetable

Rocio Concha, Which? Director of Policy and Advocacy, said:

"Vulnerable people must be protected during BT's digital migration, including ensuring that telecare users and those who rely on their landline will always be able to contact emergency services when they need to.

"The transition to digital landlines is necessary and offers advantages but it's essential no one gets left behind. The government and Ofcom must be prepared to take tough action if firms fail to live up to their responsibilities to customers."

-ENDS-