Press statement

Which? responds to Frasers Group buying Harvey Nichols

1 min read

Lisa Webb, Which? consumer law expert, said:


"Fraser's Group must ensure that existing obligations to Harvey Nichols' customers are honoured if it wants to maintain goodwill in the brand.

"That means accepting gift vouchers, fulfilling online shopping orders and processing returns and refunds as if nothing has changed. No consumer should be left out of pocket as a result of this sale."

-ENDS-