Which? responds to new customer protections on tax repayment agents

Sam Richardson, Deputy Which? Money Editor, said: 

"Which? research has highlighted how people have lost hundreds of pounds after being lured in by third party companies to claim tax rebates only to be hit with hard to justify fees, so it's good to see tougher rules in place to protect consumers. 

"For those with a rebate to claim, going to HMRC's website directly remains the best and safest option. HMRC will not charge you, send all of the rebate and in some cases will do so automatically."

-ENDS-

Notes to Editors 

Rebate reprobates: Tax refund companies claiming up to half of customers’ money, Which? finds