Which? responds to Ofcom's proposals for further action to tackle scam calls

Rocio Concha, Which? Director of Policy and Advocacy, said:

"Number spoofing is a common tactic used by fraudsters to con victims into parting with their hard-earned cash. While this is an encouraging step, Ofcom must ensure telecoms providers do more to prevent fraudsters reaching their consumers. 

"Government and regulators should not hesitate to go further by plugging the gaps in fraud prevention within the telecoms, online advertising and domain sectors, making it harder for fraudsters to reach potential victims. 

“The onus shouldn’t fall on consumers to protect themselves, but it is important they are made aware of how they can spot scams. People can sign up to Which?’s free scam alert service to keep themselves informed about the latest tactics used by fraudsters.”

ENDS