Which? responds to potential disruption at Gatwick after airport staff announce strike action

Jo Rhodes, Deputy Editor of Which? Travel, said: 

"More airport staff strikes are a reminder that travelling abroad this summer is far from straightforward, and passengers with flights booked should be prepared for disruption to their journeys.  

"There can be no excuse for airlines playing fast and loose with their legal obligations if flights are delayed or cancelled. Time and again, passengers have missed out on being rerouted with rival carriers or receiving assistance because airlines haven't held up their side of the bargain. The Department for Transport has recognised the need to give the aviation regulator tougher powers - now the Prime Minister must make good on that pledge by setting out legislation to give the Civil Aviation Authority sharper teeth in this year's King's Speech.  

"With plenty of prior warning for the latest round of industrial action, affected airlines must be proactive in communicating with their customers and making clear their rights should their travel plans be disrupted."

-ENDS-