Which? responds to reports that hotels are cancelling Oasis fans’ Manchester bookings and reselling for a higher price
Lisa Webb, Which? Consumer Law Expert, said:
"Some accommodation providers will charge whatever they can get away with when a major event comes to town, with some hotels implementing eye-watering price rises ahead of the Oasis tour, for example. Worryingly, there are even suggestions that some hotels are cancelling existing bookings to resell rooms at a higher rate.
"If your booking is unexpectedly cancelled, only for the room to be relisted at a higher price, it's worth carefully checking the terms and conditions you booked under to see what is allowed under the cancellation policy and if you can dispute this with the accommodation provider.
"If you're looking for accommodation during a peak time, consider options further out of the centre where prices are likely to be more affordable, and where possible, book with a provider that offers free cancellation to allow you greater flexibility. Be sure to cross-check the prices on both your mobile and laptop as these can differ on many accomodation sites, and always contact the property directly as this is often the best way to get the best available rate."
ENDS