Which? responds to the government's fraud strategy

Rocio Concha, Which? Head of Policy and Advocacy, said:

“The most effective way to disrupt the fraudsters would be to make tech giants take responsibility and stop a flood of scams from appearing on their platforms in the first place - but this fraud strategy fails to do that. 

“Greater intelligence sharing through an Online Crime Centre is an important step in the right direction, but if the approach is mainly reactive, authorities are likely to be fighting a losing battle as long as firms like Meta and X fail to prevent scams running rampant on their sites.

"The government has shown with the Grok deepfakes controversy that it is capable of moving fast and getting tough with big tech. Ministers must now apply the same urgency to tackling fraud. They should start by making Ofcom take action against tech firms that fail to block scams on their platforms by urgently implementing the Online Safety Act’s measures on fraudulent advertising.”

-ENDS-