Which? responds to the news that new guidance is being introduced for telecoms firms on advertising mid-contract price rises

Rocio Concha, Which? Director of Policy and Advocacy, said:

"This guidance for mid-contract price hikes to be made much more prominent in telecoms advertising is a step in the right direction.

“However, this has come too late for the millions of consumers who are trapped in costly contracts by exorbitant exit fees – and feeling the pain of this year's eye-watering price hikes of up to 17 per cent.

“Which? believes it’s absolutely critical that Ofcom’s review of inflation linked mid-contract hikes results in changes that ensure customers are never trapped in this situation again.”

ENDS