Which? response to British Airways flight cancellations

Rory Boland, Editor of Which? Travel, said:

"British Airways' decision to cancel flights as a result of forthcoming strike action at Heathrow will be hugely disappointing for customers, whose Easter travel plans could be affected. British Airways must ensure it is fulfilling its legal obligations to its passengers and, as it promised, offer passengers the choice of a refund or of being rerouted - even if this means buying them a ticket with a rival carrier."

"While Heathrow has put contingency measures in place, further disruption to flights can't be ruled out. In the event of further cancellations or delays, airlines must ensure travellers are aware of their rights to assistance. Anyone still looking to book a flight during this time may want to consider alternative airports.”

-ENDS-