Press statement
Which? response to BT's rollout plans of Digital Voice
1 min read
Rocio Concha, Which? Director of Policy and Advocacy, said:
"There are important advantages to going digital - such as a clearer connection - but it is essential that no-one gets left behind in the move away from traditional landlines.
"Vulnerable consumers will need extra support to make the switch. All providers must put clear plans in place to make sure everyone has the help they need - including clear communications, giving proper notice ahead of switching and providing extra assistance if needed."
-ENDS-