Which? response to FCA and government proposals to provide greater support for people’s financial decisions

Rocio Concha, Which? Director of Policy and Advocacy, said:

"We support attempts to help consumers make better financial decisions by clarifying how firms can support customers - but have serious concerns about plans to allow firms to suggest that customers should invest potentially life-changing sums of money because 'people like you' have done so. Pushing through this change without proper safeguards risks unleashing the next wave of mis-selling scandals.

"It is important that the government and the FCA carefully review the evidence and learn from past examples of mis-selling."

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