Press statement
Which? response to latest flight cancellation announcement from British Airways
1 min read
Rory Boland, Editor of Which? Travel, said:
"This latest raft of flight cancellations is a damning indictment of BA's mismanagement of its summer flight schedule. BA has continued to promote and sell flights it could not fulfil, even as thousands of customers have faced the chaos of cancellations in recent weeks.
"Which? recently reported BA to the Civil Aviation Authority for neglecting to tell passengers about their right to compensation and failing to reroute customers at the earliest opportunity. The CAA must take action if BA fails to meet its legal obligations amid this latest round of cancellations."
ENDS