Paige Bellini

Consumer Attitudes towards Dynamic Pricing

How consumer protection regulations can support consumer confidence, fair competition and growth

How consumers choose and engage with flexible energy use

An insight into consumers’ experiences of making healthier choices and the actions they think are needed by the government and food businesses to support them

A policy research report exploring consumers' uses of EPCs and potential improvments

Which?'s latest research looking into consumers' perspectives on online marketplaces and their views on safety responsibilities

Insight into consumers’ knowledge of and attitudes towards payment protections

An insight into consumer’s experience researching  home insulation 

An insight into the experiences of users of broadband and mobile social tariffs

 An update on consumer trust in airlines amid another summer of disruption

An insight into the drivers contributing to trust within three sectors

Consumers experiences and perceptions of the cost of living crisis

Our research into consumers' experience with flight disruption

 An insight into how consumers have been affected by the crisis from Autumn 2022 to Spring 2023

An insight into how consumers engage with customer service and how experiences shape their views

Identifying the principles for clear customer communications

An insight into the adjustments consumers have made and any potential future challenges caused by the crisis

An insight into consumer’s reflections on 2022 and looking forward to 2023

An insight into consumer buying, understanding and trust of supermarket offers