Shivani Tailor

Which?'s response to the FCA's proposals for a Value for Money framework for contract-based, workplace DC pension schemes

Which?'s response to the PSR's consultation, in which it proposes to reduce the maximum level of reimbursement for the APP scams reimbursement requirement from £415,000 to £85,000

Which?'s response to the PSR's draft guidance for supporting payment service providers (PSPs) in their assessment of whether an APP scam claim raised by a consumer is eligible for reimbursement under the new reimbursement requirement, or is a civil dispute

A policy research report exploring consumers' experiences of the insurance claims process

Which? submission to DWP's call for evidence on exploring the potential for a 'pot for life'/lifetime provider model, to help tackle the growing issue of small, deferred pension pots

Which?'s response to the PSR's proposals for a specific direction on Faster Payments payment service providers (PSPs) and for a revised implementation date for mandatory reimbursement

Which?'s response to the PSR's consultation on the consumer standard of caution and the exceptions to mandatory APP scam reimbursement

Which?'s response to DWP's proposals to place a duty on occupational pension schemes to provide decumulation services to their members

Which? response to the Payment Systems Regulator's (PSR) consultation on its proposed draft legal instruments for implementing its APP scam reimbursement requirement.