Stephanie Borthwick

Principal Policy Adviser

Latest articles from Stephanie

Policy paper

Building consumer trust in Smart Data

This policy paper provides a blueprint for data holders, authorised third parties, civil society and any other participating organisation to secure consumer trust in smart data schemes through the use of a trust framework

6 min read
Policy submission

Ofcom’s Online Safety Transparency Consultation - Which? response

Which? response to Ofcom’s Transparency Consultation under the Online Safety Act. We support Ofcom’s proposal as a step in the right direction for protecting consumers online but encourage Ofcom to consider using transparency reporting to facilitate cross-sector data-sharing 

2 min read
How data sharing can protect victims and prevent fraud
Policy research paper

How data sharing can protect victims and prevent fraud

Victim insights reveal a disjointed and inconsistent fraud reporting process and a lack of sharing information across organisations

10 min read
Policy submission

Ofgem's consultation on a consumer consent solution - Which? response

Which?'s response to Ofgem’s consultation regarding a consumer consent solution which will enable consumers to share their energy data with trusted third parties to enable tailored services in managing their energy bills

2 min read
Policy submission

Ofcom Proposed Plan of Work 2024/25 - Which? response

We outline our views on Ofcom's plans for the year ahead, urging action on consumer protection in the telecoms market, mid-contract price rises, and online fraud

1 min read