
1 October 2020
Tapi carpets
Considering buying your carpet from Tapi? Read our review to find out what its customers really think.

In this article
Find out how well Tapi scored in our 2019 carpet shop survey of more than 2,000 Which? members.
What do Tapi customers really think of its range of carpets, delivery service and returns policy, and how does the carpet store compare to big carpet names Carpetright and John Lewis for carpet range and value for money?
Which? members can log in now to unlock the tables below and find out.
If you're not yet a Which? member, you can join Which? to see how Tapi did in our survey, plus reviews of thousands of products, from mattresses to sofas.

In our survey, we asked people how satisfied they are with Tapi as a place to buy carpet and whether they would recommend it to a friend. We combined these to create an overall customer score.
We also asked customers to rate specific elements of Tapi's sofa service, including value for money and quality.
Log in or join Which? to unlock Tapi's ratings.
Tapi customer satisfaction survey ratings | |
Carpet quality | ![]() |
Customer service | ![]() |
Delivery service | ![]() |
Ease of buying instore | ![]() |
Ease of buying online | ![]() |
Fitting service | ![]() |
Range of carpets available | ![]() |
Value for money | ![]() |
Expert impartial reviews
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Why use Which?
We test products in the way you use them, looking at quality and ease of use without being bamboozled by manufacturers' claims.
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Which? is unbiased – we buy every product we test and don't accept any advertising.
Ready to become a member? Join Which? today.

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