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1 October 2020

Tapi carpets

Considering buying your carpet from Tapi? Read our review to find out what its customers really think.
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RC
Rachel Christie

Find out how well Tapi scored in our 2019 carpet shop survey of more than 2,000 Which? members. 

What do Tapi customers really think of its range of carpets, delivery service and returns policy, and how does the carpet store compare to big carpet names Carpetright and John Lewis for carpet range and value for money?

Which? members can log in now to unlock the tables below and find out. 

If you're not yet a Which? member, you can join Which? to see how Tapi did in our survey, plus reviews of thousands of products, from mattresses to sofas.

In our survey, we asked people how satisfied they are with Tapi as a place to buy carpet and whether they would recommend it to a friend. We combined these to create an overall customer score. 

We also asked customers to rate specific elements of Tapi's sofa service, including value for money and quality.

Log in or join Which? to unlock Tapi's ratings.

Tapi customer satisfaction survey ratings
Carpet quality
Customer service
Delivery service
Ease of buying instore
Ease of buying online
Fitting service
Range of carpets available
Value for money

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