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7 May 2021

Furniture Village sofas

Discover how Furniture Village scored in our sofa shop satisfaction survey on key factors such as range quality and delivery services.
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Rachel Christie

We've surveyed more than 5,700 Which? members about their sofa buying experience, to calculate ratings and scores for all the major sofa retailers. 

Our 2019 survey of sofa owners sheds light on how Furniture Village compares with other sofa retailers such as Ikea, John Lewis, Harveys and SCS. Find out what its customers really think and whether it's tops the table for sofa shops.

Members can log in now to reveal Furniture Village's customer score, plus the star ratings in the table below. If you're not a member, join Which? to unlock this page and get access to all our online content – from carpets to mattresses.

In our survey, we asked people how satisfied they are with Furniture Village as a place to buy a sofa and whether they would recommend it to a friend. We combined these to create an overall customer score. 

We also asked customers to rate specific elements of Furniture Village's sofa service, including value for money and quality.

Log in or join Which? to unlock Furniture Village's ratings.

Furniture Village customer satisfaction survey ratings
Sofa arriving on time
Ease of arranging delivery
Product quality
Customer service
Range of sofas
Value for money

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