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1 October 2020

Ikea sofas

Discover how Ikea scored in our first ever sofa shop survey on key factors such as range quality and value for money.
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Rachel Christie

We've surveyed more than 5,700 Which? members about their sofas, to calculate ratings and scores for all the major sofa shops. Find out what Which? members really think of Ikea and whether it's among the best sofa retailers.

Our 2019 survey of sofa owners sheds light on how Ikea compares with other sofa shops like DFS and Furniture Village. 

Which? members can Log in now to unlock the tables below and find out.

If you're not yet a member, join Which? to unlock this page and get access to all our online content – from washing machine reviews to mattresses.

In our survey, we asked people how satisfied they are with Ikea as a place to buy a sofa and whether they would recommend it to a friend. We combined these to create an overall customer score. 

We also ask customers to rate specific elements, including value for money and quality, from one to five stars.

Log in or join Which? to unlock Ikea's ratings.

Ikea scores

Ikea customer satisfaction survey ratings
Sofa arriving on time
Ease of arranging delivery
Product quality
Range of sofas
Value for money

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