Payment Protection Insurance (PPI)
- PPI - a poor deal for consumers which resulted in big profits for insurers
- Not sure if you were mis-sold a PPI policy? Use our check list to find out
- No need to use a claims management company – our online complaint tool prepares your complaint for you
What's in this guide
What is PPI?
Find out why we are campaigning on Payment Protection Insurance (PPI)
Problems with PPI
Exclusions and extra interest – find out why you should avoid PPI
Mis-sold PPI?
Use our checklist to find out if you can get your money back 
Cancel your policy
Have you changed your mind about your PPI policy? Use the Which? guide to cancel it
Claim back
Use our online tool to put in your claim for a PPI refund
Our successes
We're campaigning for PPI reform, and we've had some great successes so far
Judicial review
The British Bankers' Association challenged the Financial Services Authority in the High Court
Frequently asked questions
Having a problem using our tool, or submitting your complaint? Your questions answered here
