Bill taster

How to pay your energy bill

  • How gas and electricity firms set direct debit amounts, plus the advantages of choosing monthly direct debit
  • Avoid being overcharged - your rights when paying for your energy bills by direct debit
  • How to claim a refund if you're in credit on your gas or electricity account

What's in this guide

How direct debits are set

Find out what the benefits of paying by direct debits are and how your direct debit is set up.

Cut your energy costs

Keep your energy bill direct debit under control and find out how to avoid being under or overcharged.

Your energy direct debit rights

Find out what your rights are with energy bill direct debits and how to claim a refund on credit.