113 Hotpoint, Indesit and Creda tumble dryer models pose fire riskWhich? research reveals extent of dryer fire risk

11 December 2015

hotpoint tumble dryer

80% of Hotpoint, Indesit and Creda dryers made between April 2004 and October 2015 are affected by the fire safety alert

More than 100 Hotpoint, Indesit and Creda tumble dryer models manufactured between April 2004 and October 2015 could pose a fire risk, new Which? Research reveals.

Two weeks on from news breaking about the Hotpoint, Indesit and Creda tumble dryer safety alert – and with the manufacturer still not listing the affected products that potentially pose a fire-risk – Which? research can reveal that 113 models of tumble dryer built during the affected period are included in the recall. This represents 80% of all of those made during this time.

Find out which are the most and least reliable tumble dryer brands

Tumble dryers included in the recall

With the manufacturer still failing to publish a list of models affected, we've compiled our own list. We researched this list using the safety.hotpoint.eu and safety.indesit.eu websites.

The tumble dryer experts at Which? checked the model names of more than 140 tumble dryers made between April 2004 and October 2015.

We found that 80 out of 93 Hotpoint tumble dryers produced during the period are included in the safety alert. Also included are 28 out of 37 Indesit tumble dryers manufactured in the same period and five out of 11 Creda dryers.

Below, we've listed the tumble dryer models we've found to be affected by the safety alert. If you own one of these models it will need to be serviced and modified. 

Is your Hotpoint, Indesit or Creda tumble dryer safe?

If you have a Hotpoint, Indesit or Creda tumble dryer that isn't on our list, we suggest that you still double check whether it is safe to use or not. Here's how you can do this: 

  • Check whether your dryer has a green dot sticker on the inside of the door towards the top, either on the door itself or the door rim. If there's no green dot in these two areas, check the back panel of the machine in the middle and towards the top.

  • If your dryer has a green dot sticker positioned in these areas, the manufacturer tells us that your machine is not part of the safety alert.

  • If you don't find the green dot, you'll need to find out whether your dryer is affected by visiting either the Hotpoint or Indesit websites (safety.hotpoint.eu and safety.indesit.eu) or by calling 0800 151 0905. You can check Creda dryers on the Hotpoint site.

  • You'll need to have both the model and serial numbers handy.

  • You will find the serial number inside the door-rim of your dryer on the upper right hand side. The serial number is found beneath the barcode and it's made up of the nine numbers following, but not including, 'S/N'.

What to do if your dryer is affected

If your dryer is one of those affected by the fire safety alert, our advice is to contact the manufacturer to arrange a service and to not use it until it's been serviced. 

The safety problem with Hotpoint, Indesit and Creda tumble dryers

It was announced on 23 November 2015 that a fault was discovered with some dryers manufactured between April 2004 and October 2015. The fault could lead to fires if fluff comes into contact with the heating element. Since then it has emerged that 750 fires featuring Hotpoint, Indesit and Creda have been reported since 2004, leading to three injuries.

A spokesman for Hotpoint told us: 'We're doing everything we can to ensure the repair program is carried out in a safe and timely manner.'

Hotpoint, Indesit and Creda tumble dryers included in the fire safety alert

This list includes the 113 models of Hotpoint, Indesit and Creda tumble dryers that we know to be affected by the safety alert but there may be more. If your dryer isn't on this list, call 0800 151 0905 or check online at safety.hotpoint.eu (for Hotpoint and Creda) or safety.indesit.eu to find out whether it is affected.

Creda TCR2
Creda TCS3
Creda TVR2
Creda TVS3
Creda TVU1
Hotpoint AQC9BF5E
Hotpoint AQC9BF5S
Hotpoint AQC9BF7E
Hotpoint AQC9BF7E1
Hotpoint AQC9BF7I
Hotpoint AQCF852BI
Hotpoint AQCF852BU
Hotpoint AQCF952BI
Hotpoint CTD00
Hotpoint CTD40
Hotpoint CTD80
Hotpoint CTD80T
Hotpoint CTD85A
Hotpoint FETC70CP
Hotpoint FETV60CP
Hotpoint SUTCD97B6PM
Hotpoint TCAL83C6P
Hotpoint TCAL83CG
Hotpoint TCAM80C
Hotpoint TCD970
Hotpoint TCD975P
Hotpoint TCD980
Hotpoint TCD985BPX
Hotpoint TCDET87BEP
Hotpoint TCEL87B6
Hotpoint TCEM80C6
Hotpoint TCFG87C6
Hotpoint TCFM70C6
Hotpoint TCFM80CG
Hotpoint TCFM90C6P
Hotpoint TCFS73BG
Hotpoint TCFS83BG
Hotpoint TCFS93BG
Hotpoint TCFSM87B6PY
Hotpoint TCHL73CR
Hotpoint TCHL83CR
Hotpoint TCL770
Hotpoint TCL780
Hotpoint TCM570
Hotpoint TCM580
Hotpoint TCM585BG
Hotpoint TCUD93
Hotpoint TCUD93B6G
Hotpoint TCUD97B6
Hotpoint TCYL757C6
Hotpoint TCYL757CG
Hotpoint TCYM750C6P
Hotpoint TCYM750CP
Hotpoint TVAL73C
Hotpoint TVAM70C
Hotpoint TVEL75B6A
Hotpoint TVEL75C6
Hotpoint TVEM70C6P
Hotpoint TVF760
Hotpoint TVF770
Hotpoint TVFET75B6
Hotpoint TVFG65B6
Hotpoint TVFG65C6G
Hotpoint TVFG85C6
Hotpoint TVFM60C6P
Hotpoint TVFM70BG
Hotpoint TVFM80CG
Hotpoint TVFS73BG
Hotpoint TVFS83CG
Hotpoint TVHM80C
Hotpoint TVM560
Hotpoint TVM562
Hotpoint TVM570P
Hotpoint TVM572
Hotpoint TVYL655C6
Hotpoint TVYL655CG
Hotpoint TVYM650C6P
Hotpoint TVYM650CP
Hotpoint VTD00
Hotpoint VTD20
Hotpoint VTD60
Hotpoint VTD6000P
Hotpoint VTD60T
Hotpoint VTD65
Indesit IDC75
Indesit IDC85
Indesit IDC8T3B
Indesit IDCA735
Indesit IDCA7H35BTM
Indesit IDCA835
Indesit IDCA8350
Indesit IDCA835BS
Indesit IDCA835EU
Indesit IDCA835S
Indesit IDCE7H35BTM
Indesit IDCE845
Indesit IDCE8450K
Indesit IDCL75BHEU
Indesit IDCL85BH
Indesit IDCLG5BH(EU)
Indesit IDV65
Indesit IDV75
Indesit IDVA735
Indesit IDVL75BFR
Indesit IDVL75BR
Indesit IDVL85
Indesit IS60V
Indesit IS60VU
Indesit IS70C
Indesit ISA60V
Indesit ISL60V
Indesit ISL70C

STORY UPDATE 11/2/2016 - Read the latest on the Hotpoint, Indesit and Creda tumble-dryer fire risk alert.

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