PPI: how to claim if you’ve been mis-sold
- How to make a complaint to claim compensation for PPI
- What to do if you’re complaint is rejected
- Template letter to send to your lender
What's in this guide
How to claim compensation
If you’ve been mis-sold payment protection insurance (PPI) you may be able to claim.
If you’re complaint is successful
If you’ve won it’s now time to make sure you’re refunded the right amount of money.
If your PPI complaint is rejected
If the company that sold your PPI rejects your complaint, don’t give up - there’s more you can do.
Video guide
If you're in a hurry, watch our video guide for a run through of what you need to know about PPI.