Shop safely online

Security software: Shop safely online

  • Simple rules for secure online shopping
  • The best ways to pay online and ensure your payment stays secure
  • Our review of the regulations guiding internet retail
  • The Which? guide to your online rights
  • What to do if your web shopping experience goes wrong

What's in this guide

Before you go online

Ensure you – and your computer – have the necessary security before you shop online

Your rights

Before you shop, be sure to know the regulations of online retail

How to pay

Some payment methods can reduce the risk of shopping for goods online

Simple steps

Follow our simple rules for safe shopping online, including where to buy and checking contacts

On the site

Tips for what to look for on the website to make sure your transaction is secure

If things go wrong

What to do if something goes wrong with your online shopping experience