Which? Connect is a consumer research access panel owned and operated by Which?.
As a member of the panel, you will have the opportunity to participate in consumer research activities such as online surveys, one-to-one interview sessions, focus groups, workshops and online discussion forums.
Joining this panel is voluntary and you only have to respond to opportunities you want to.
The terms and conditions listed below apply to anyone using Which? Connect so please read them carefully. You should only use Which? Connect if you agree to them.
When registering, you will be asked to provide some personal details to help us contact you only about the surveys which are likely to apply to you. Once you submit this information, you will receive an email message to the contact email address you provided.
The email message will give you an option to either confirm your email to join the panel or, if you changed your mind about being a panel member, request that all the information you provided is forgotten and your email is deleted from our records.
In order to initially join Which? Connect, you have to be:
1.3 Finding out about surveys
There are several ways in which you will be informed about available surveys and other opportunities to contribute to our research:
By joining Which? Connect, you agree that you will not use Which? Connect in any way that is:
You must ensure that any information and/or content you provide in the course of participating in our research is:
You also agree/confirm that you:
If at any time you do not participate in any surveys for a continuous six month period we will contact you to check whether you would like us to remove you from the panel.
We reserve the right to close your account at any time and immediately, if you are in breach of these terms and conditions.
We also reserve the right to terminate the operation of Which? Connect at any time without reason.
Please ensure any content you print, copy or download from our website is for your personal use only. You must not use or encourage others to use our website (or its contents) for their or your commercial gain or in a way that could damage the reputation of Which?.
Occasionally, companies whose products or brand have been the topic of a survey ask to see the relevant data. This is only shared with them at an aggregate level and, if they ask for further information, we may provide quotes from our Connect members. We will not however, attach any personal data to the quotes that may be shared with them from time to time.
The information we send you may include links to other websites operated by third parties. We do not endorse these third parties and we do not have any control over the nature or accuracy of content on these websites or the way in which they will use the data you provide to them.
Which? reserves the right to vary these terms at any time.
We will treat any non-compliance as a serious issue, and if we think you have breached any of these terms, we may take any action that we consider appropriate. This may include:
Which? Connect is operated by Which? Limited, a subsidiary company of the Consumers' Association. Both companies are part of the Which? Group. The Which? Group is also known simply as Which?. We are required to provide you with the following information about our companies:
|Name||Consumers' Association||Which? Limited|
|Registered address||2 Marylebone Road, London, NW1 4DF||2 Marylebone Road, London, NW1 4DF|
England and Wales
England and Wales
|Company type||Limited by guarantee||Private limited company|
The Consumers' Association is a registered charity under number 296072.