Ofcom consultation on fair treatment and easier switching for broadband and mobile customers - Which? response

Which? welcomes the opportunity to respond to Ofcom’s proposed package of measures to protect broadband, mobile, pay TV and landline customers to help ensure that they get a fair deal. We support the measures outlined in the consultation document, particularly in relation to broadband switching and locked mobile handsets. These proposals are overarched by Ofcom’s fairness work - Which? believes that all communications providers must take fairness into account when implementing these proposals.