Ofcom Proposed Plan of Work 2021/2022 - Which? Response

Which? welcomes this opportunity to respond to Ofcom’s proposed Plan of Work for 2021/22. We believe that the Plan of Work has the right focus by ensuring that consumers have access to the connections they need to fully participate in the digital world and that they are treated fairly. Below we set out Which?’s views on Ofcom’s proposed plan under each of its strategic priorities.