Which? responds record-breaking numbers of new heat pump installations

Sue Davies, Which? Head of Consumer Rights Policy, said:

“It's encouraging to see a significant increase in heat pump installations so far this year. Although we are seeing progress, Which? research has shown that high upfront costs and a lack of consumer confidence in these technologies remain some of the biggest barriers for households.

“In order to continue to support the transition to heat pumps and solar panels, the government needs to make sure the upfront costs of these technologies are more affordable and that people have access to good quality independent advice and reliable installers.

“The government must also prioritise a concrete plan for strengthening consumer protection - this was a concerning omission in the Warm Homes Plan given the dismal track record of certain government-backed heating schemes such as ECO4.”

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