Which? responds to the news P&O Ferries has suspended sailing

Adam French, Which? Consumer Rights Expert, said:  "If your ferry service is cancelled or departure is delayed for more than 90 minutes, you should be offered the choice between an alternative sailing at the earliest opportunity at no additional cost and reimbursement of the ticket price within seven days. "If you opt for an alternative crossing, you may still be entitled to claim compensation for the delay to your original journey, and the company should provide you with snacks, meals and refreshments, provided they are available or can reasonably be supplied. If your journey is delayed or cancelled and an overnight stay becomes necessary, the ferry or cruise operator must offer you accommodation free of charge, if possible."

ENDS