Which? responds to the news that Vodafone will stop inflation-linked price rises in new contracts from 2 July 2024

Rocio Concha, Which? Director of Policy and Advocacy, said:  

"Which? has long campaigned against unpredictable inflation-linked mid-contract price rises so it's positive that Vodafone has announced it will no longer include these hikes in new contracts from July and will instead clearly set out any increases in pounds and pence.  

"However, Vodafone should also give certainty to customers already locked into existing contracts by giving them the option to move to predictable price increase terms as soon as possible. 

“Other telecoms providers still including these unfair mid-contract price hikes in contracts should do the right thing and adopt Ofcom's proposals to ban these inflation-linked increases as soon as possible. Vodafone's announcement also proves that big providers can make these changes quickly so there's no reason Ofcom should cave to industry pressure to delay the ban.”

ENDS