Which? response to BA flight disruption

Rory Boland, Editor of Which? Travel said:

 "As we approach the busiest travel period since before the pandemic, it's not a good look for British Airways to once again be cancelling flights because of an IT meltdown, especially after the significant disruption it caused travellers last year."

If your flight with BA is cancelled this half term due to these ongoing technical issues, you will be entitled to a refund or rebooking at the earliest available opportunity, including with other carriers if necessary. Passengers are often given the runaround on this right, but it is the law, so it's worth being insistent. It appears the technical issue in this instance is BA's own doing, so any flight cancellations and delays of more than three hours should also be eligible for compensation. 

"The Civil Aviation Authority must hold airlines to account so that passengers are treated fairly when things go wrong. Carriers need to face consequences when they flout the rules, and the CAA should be given powers to levy fines." 

-ENDS-