Tom Lowe

Which? response to Ofcom Invitation to Contribute on the use of AI in the telecoms market

Which? responded to the proposed strategic priorities set out by the Department for Science, Innovation and Technology for the communications regulator Ofcom

Lives are at risk as firms sell analogue telecare devices that won’t work due to the digital switchover. This policy article calls for action from telecare providers to stop selling these devices and for Government and regulators to take action against firms who continue to do so.

Ofcom's Telecoms Access Review represents an important milestone for the expansion of ultrafast broadband across the UK. However, in the race to nationwide coverage, it is critical that no consumers are left behind

We produced a short position statement setting out important consumer issues as the Government develops the AI Opportunities Action Plan

Which? response to Ofcom’s consultation on the review of ADR in the telecoms sector

This evidence submission was submitted to the Department for Science, Innovation and Technology (DSIT) on the topic of digital inclusion

Which? response review to Alternative Dispute Resolution (ADR) review in the telecoms sector

Improving consumer trust will be essential to boost AI adoption