Best and worst large UK airports
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The airport experience can conjure up a mix of excitement and anticipation about your upcoming trip. So which airports can you expect to send you off in style, and which could leave you stuck in a lengthy queue? To find out, we asked passengers about their airport experiences and with more than 6,000 responses you can use their views to fly from the best UK airports and avoid the worst.
Large UK airport reviews
The majority of UK airport passengers use the large airports in our ratings table below. Although they are well used, passenger experiences are on average better when flying from small UK airports. Make sure you compare all the airports in our guide, both small and large, to help you choose the best for you.
|Large airports - Ten million or more passengers per year|
|Airport||Queues for bag drop||Queues at security||Queues at passport control||Baggage reclaim||Seating||Toilets||Customer score|
Queues at bag drop: Having checked in online.
Seating: Numbers of seats, comfort and location.
Baggage reclaim: Waiting time on your return journey.
Customer score: Based on a combination of overall satisfaction and how likely people are to recommend the airport.
How we rate UK airports
In April/May 2019, we asked Which? members to complete an online survey about their experiences of flying from and to a UK airport in the last year. Our results are based on 6,327 member experiences.
Large airports have 10 million or more terminal passengers every year. Small airports have fewer than 10 million passengers.
You can have your say on what we research and help us achieve change by joining Which? Connect.