Best and worst small UK airports
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Want to know the best airport to fly from on your next holiday? We reveal which small UK airports are rated best by customers.
More than 100 million passengers use London Heathrow and London Gatwick every year, but what can you expect when flying from one of the UK's smaller airports? Will you be guaranteed shorter queuing times? Will you be able to pick up your last-minute holiday essentials from the terminal? Our survey of more than 6,000 passenger airport experiences reveals all.
Small UK airport reviews
The UK's small airports handle a fraction of the millions of travellers passing through the terminals of the UK's large airports. On average, those passengers flying from a small UK airport rated their experience more highly compared with the large airport. The top rated big airports Heathrow T5 and Birmingham are nothing special in comparison with most of their smaller counterparts. But the results of our survey will prove useful, regardless of what size of airport you fly from.
Queues at bag drop: Having checked in online.
Queues at passport control: Queues on your return journey.
Seating: Numbers of seats, comfort and location.
Baggage reclaim: Waiting time on your return journey.
Customer score: Based on a combination of overall satisfaction and how likely people are to recommend the airport.
How we rate UK airports
In April/May 2019, we asked Which? members to complete an online survey about their experiences of flying from and to a UK airport. Our results are based on 6,327 member experiences.
Large airports have 10 million or more terminal passengers every year. Small airports have fewer than 10 million passengers.
You can have your say on what we research and help us achieve change by joining Which? Connect.