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UK Airports

Best and worst small UK airports

Article 2 of 8

Put us to the test

Our Test Labs compare features and prices on a range of products. Try Which? to unlock our reviews. You'll instantly be able to compare our test scores, so you can make sure you don't get stuck with a Don't Buy.

Want to know the best airport to fly from on your next holiday? We reveal which small UK airports are rated best by customers.

More than 100 million passengers use London Heathrow and London Gatwick every year, but what can you expect when flying from one of the UK's smaller airports? Will you be guaranteed shorter queuing times? Will you be able to pick up your last-minute holiday essentials from the terminal? Our survey of more than 11,000 passenger airport experiences reveals all.

Small UK airport reviews

The UK's small airports handle a fraction of the millions of travellers passing through the terminals of the UK's large airports. On average, those passengers flying from a small UK airport rated their experience more highly compared with the large airport. The top rated big airports Heathrow T5 and Birmingham are nothing special in comparison with most of their smaller counterparts. But the results of our survey will prove useful, regardless of what size of airport you fly from.

These results are for members only. Please log in if you're a member, or join Which? to get instant access to all our reviews and test results.

Small airports - Fewer than ten million terminal passengers
Airport Queues at bag drop Queues at security Food outlets Seating Passport control Baggage reclaim Customer score
Subscriber only content - 87%
Subscriber only content 84%
Subscriber only content 74%
Subscriber only content 73%
Subscriber only content 72%
Subscriber only content 71%
Subscriber only content 70%
Subscriber only content 70%
Subscriber only content - - - 68%
Subscriber only content - 68%
Subscriber only content 66%
Subscriber only content 64%
Subscriber only content 63%
Subscriber only content - 62%
Subscriber only content 60%
Subscriber only content 54%
Subscriber only content 50%
Subscriber only content 49%

Using the table: Star ratings range from one to five. The more stars the better. A dash indicates we didn't receive enough respondents to provide a rating. Sample sizes in brackets.
Queues at bag drop: Having checked in online.
Seating: Numbers of seats, comfort and location.
Baggage reclaim: Waiting time on your return journey.
Customer score: Based on a combination of overall satisfaction and how likely people are to recommend the airport to a friend.

How we rate UK airports

In April/May 2018, we asked Which? members to complete an online survey about their experiences of flying from and to a UK airport. Our results are based on 11,265 member experiences.

Large airports have 10 million or more terminal passengers every year. Small airports have fewer than 10 million passengers.

You can have your say on what we research and help us achieve change by joining Which? Connect.

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