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1 October 2020

Ikea fitted wardrobes

Find out how customers rate affordable brand Ikea for its fitted wardrobes and bedroom furniture, including the company's customer service and its furniture's build quality.
Ikea fitted bedroom furniture with logo 479349
LR
Liz Ransome-Croker

We've pitted Ikea - the most frequently bought brand in our survey - against specialist fitted wardrobe and bedroom furniture companies, such as Hammonds and Sharp, as well as budget brands Wickes, B&Q and Homebase.

When we asked 1,744 furniture owners to rate the brand they bought from, one brand emerged with an excellent customer score of 80%. But was that a traditional brand or flat-pack giant Ikea?

You can find out how all 10 brands – including John Lewis, Argos and Next – were rated by their customers in our guide to fitted wardrobes and bedroom furniture brands rated.

Ikea fitted wardrobe ratings

The tables below show how Ikea performed across a range of important factors when buying built-in wardrobes and fitted bedroom furniture and having them installed.

Log in to access the ratings for Ikea and all the other brands. If you're not already a member, get instant access by joining Which?.

Homebase wardrobes and furniture ratings
Customer score
Range and options
Customer service
Delivery speed
Build quality
Value for money
Expectations met
Ikea wardrobes and furniture installation ratings
Installers' attitude
Mess during installation
Installation quality
How well Ikea wardrobes and furniture lasts
Build quality
How well it lasted
Value for money

Our customer scores give you an idea of what people think of a brand overall. They are calculated by combining how satisfied people are with a company and whether they would recommend it.

Our star ratings let us drill down into specifics of the buying process, looking at what areas companies are excelling at, and which they're letting customers down on.

To get these, we asked people who have bought in the last two years (since July 2018), as well as those who bought between May 2010 and June 2018, to see how well Ikea's furniture stands the test of time.

Log in or join Which? now to unlock customer comments and ratings on this page. You'll get access to all our other brand ratings too, including our expert guides to fitted kitchen and bathroom brands.

Ikea fitted bedroom furniture customer comments

We also asked people for more details on their experience buying fitted bedroom furniture from Ikea. 

Log in to see what people had to say about Ikea's fitted wardrobes and bedroom furniture.

Ikea built-in wardrobes

Flick through the image gallery below for a selection of Ikea's affordable fitted wardrobes and matching furniture.

Ikea is best known for its affordable flat-pack freestanding furniture. But it also has a range of fitted wardrobe solutions, at a very reasonable price.

All Ikea wardrobes have a 10 year guarantee, the same as all the other companies we have reviewed.

Ikea fitted wardrobe doors

It has three main fitted wardrobes styles: Pax, Platsa and Elvarli.

  • Pax wardrobes most closely resemble standard fitted wardrobes. They come with a huge range of configurations, doors and internal storage options.
  • Platsa is a modular wardrobe system: you can pick and choose sections to build the storage you want.
  • Elvarli is an open, doorless wardrobe system, which Ikea recommends for walk-in wardrobes.

Ikea's Pax and Platsa systems come with either hinged or sliding doors, or you can have them left open.

Doors come in different colours, wood effects, glass, matt and opaque options. There a few mirrored door options for Pax and one for Platsa (called Ridabu). There are also a couple of patterned options for the Pax wardrobe. 

Some of its doors come with up to four divided panels within it, where you can have a mix of finishes, as seen in the image above. There are also a few shaker-style options, like in the image at the bottom of this page.

Ikea fitted wardrobe storage space

There are plenty of different types of storage options you can have inside your Ikea fitted wardrobes. These include: hooks; rails; drawers; shelves; dividers; pull-out trays; dedicated shoe storage; removable boxes; jewellery organisers and trouser hangers, to name but a few.

Ikea fitted furniture design service

Ikea has an in-store design service (with social distancing in place), but it won't send a designer out to visit your home, so you will need to measure the space yourself. You can also use its online planning tool.

Ikea has a comprehensive online planning tool for its Pax and Platsa fitted wardrobes. You can add different storage options to your chosen wardrobe, customise the doors and visualise your design.

It is also now offering virtual appointments, where you can discuss your room and needs, look at ideas and options, and plan the designs, similar to how you would in store. It's worth noting that the online meetings don't cover Elvarli systems.

Ikea furniture delivery time

As its furniture is pre-designed to certain configurations, delivery doesn't take long. But, depending on what you're after, you may be able to buy it in store and take it home immediately.

Can you fit your own Ikea fitted furniture?

Ikea's furniture is designed to be easy to build, so it doesn't have an installation service for its fitted furniture. However, it does offer an assembly service through partner company TaskRabbit.

The majority of people we surveyed (43%) actually installed their own furniture, while 16% got a friend or family member to do it. 12% found an installer themselves - use our Which? Trusted Traders service if you'd like to do the same and find a recommended installer near you.

Ikea types of fitted furniture

Ikea doesn't sell any other fitted bedroom furniture, but you can choose from a wide range of modular systems to help you build a more bespoke design, and its storage solutions can be used in any room.

To help you choose the best fitted bedroom furniture for your home, visit our guides to choosing fitted bedroom furniture and buying fitted wardrobes. They include tips from homeowners to help ensure you don't have any regrets. 

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