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1 October 2020

Most reliable fridge brands

Don't pick up a fridge from a fault-prone brand. Buy one you can rely on with our pick of the most reliable fridge brands.
Choosing a fridge
Patrick Gallagher

We survey thousands of fridge owners to find out which brands are most prone to breakdowns and developing faults. Water in the bottom of the fridge, blocked drains and broken or cracked drawers and units are some of the most common faults owners experience with fridges.

You're much less likely to fall victim to these problems if you choose a fridge brand with a reliability score of 80% or more. Use the table below to see the reliability scores given to each brand based on how they behave in the homes of real owners. The higher the score, the more likely you are to have a fault-free experience.

Safety notice on refrigeration appliances

We continually monitor and vary the assessments that underpin our reviews to take account of changing standards and areas of concern. Our tests have revealed that plastic backing is highly flammable compared with aluminium laminate and metal. We are therefore not recommending any refrigeration appliances that have plastic backing.

If you already own an appliance with a plastic back, it's worth knowing that the likelihood of a refrigerator fire is very low, and the material used in the backing can allow an existing fire to spread - but it isn't the cause of the fire itself.

Fridge reliability

Only logged-in Which? members can view our exclusive ratings and verdicts in the table below. If you're not yet a member, join Which? to get instant access.

Once you've discovered the best brand for you, head to our fridge reviews to compare models.

Which fridge brands are the most reliable?
Which fridge brands are the most reliable?
Brand name Percentage reliability score

Table notes

Scores based on a survey of 1,460 Which? members in September 2019. Table correct as of December 2019.

Which fridge brands stay fault free longest?

On average a fridge will last around 13 years. This is based on the experiences of Which? members who told us how long they kept their previous appliance from this brand, before they replaced it, either due to a fault, or because it wasn’t working as well as when they first bought it. As you can see from the graphs below there’s a big difference between how long the best and the worst brands last.

How fridge brands compare

Fridges are more reliable than some of the appliances we test – including fridge freezers – but our results still reveal that some fridge brands are significantly more reliable than others.

Seven fridge brands earned an impressive reliability score of between 86% and 93%, with the lowest scorer only managing a 76% reliability score. A significant proportion of Which? members who own fridges from this brand have run into problems, so buying one of these is more of a gamble.

Fridge reliability scores are calculated by the proportion of a brand's machines that have faults, against those from the same brand that don't. The faults are weighted, so more serious problems have a greater effect on the score. So that newer or older models don't influence the score unfairly, we adjust scores to account for age.

Common fridge problems

Some serious faults, such as a broken compressor, can mean the end of the line for your fridge. But some problems are relatively minor and easily fixed. Here’s a list of the most common fridge faults experienced by Which? members:

  • 15% drainage blocked
  • 14% drawers and/or units are broken and/or cracked
  • 14% water in the bottom of the fridge
  • 8% fridge not maintaining correct temperature
  • 8% shelves cracked and/or broken
  • 7% other fault
  • 7% ice build-up in the fridge

Fridge reviews you can trust

There's often little to separate one fridge from another in terms of looks and they all chill your food, so you may well wonder how can some be so much better than others. Well, the best fridges cool rapidly to help lock in the freshness of your food, maintain a safe and steady temperature whatever the temperature in your kitchen and keep your energy bills in check. The worst do the opposite, potentially inviting heat-loving bacteria to eat into the lifespan of your food.

Which? is independent - we work for you, the consumer, so you can be sure that our product recommendations are influenced only by our test results. We don't take advertising and we buy all the product that we test ourselves, so our advice helps you to make the right choice first time and avoid costly mistakes. Compare fridges and find the best one for you using our full fridge reviews.

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