How to log in Here are some hints and tips to help you log in

Logging in

Click 'Log in' in the upper-right corner of the screen.

On the log in screen that appears, type in your username. This will usually be your email address or your membership number (such as M123456789), or something that you have chosen previously. 

Next, type in your password. Your password will be between 6-20 characters.  You may use lower or upper case letters a-z, numbers 0-9 and the following characters !"£$%^&*()_+=-.  If you are logging in from your home computer, you can tick the ‘Remember me on this computer until I log out’ box to save you having to go through the steps to log in each time you visit.  

Once done, press the red log in button.

You’re now successfully logged in! You can now access  your membership benefits and exclusive online content.

Forgotten your details?

If you’re having difficulties logging into, on the log in page, simply click ‘I’ve forgotten my username and password’ and follow the instructions from there.

Problems with your username?

Your username is either your email address, your membership number [eg. M123456789] or something you have chosen. The username is not case sensitive. A common mistake is using the letter O instead of 0 and vice versa.

Problems with your password?

Your password will be between 6-20 characters. You may use lower or upper case letters a-z, numbers 0-9 and the following characters !"£$%^&*()_+=- .  Your password is case sensitive, so please check your caps lock.

Logging in gives you access to:

Thousands of reviews online of the latest products

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Help and advice

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