Before you go to the trouble of calling or emailing us, our frequently asked questions could help you find a quick solution.
If you still need help, there are three ways to contact us:
Use our LiveChat widget here to start a chatting with us. Available Monday to Friday 8.30am - 6pm, Saturday 9am-1pm.
Member service centre
You can reach us from:
8.30am to 6pm on Mondays to Fridays
9am to 1pm on Saturdays
2 Marylebone Road
3 Capital Quarter