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Broadband provider reviews

EE broadband review

By Jon Barrow

Article 2 of 11

Put us to the test

Our Test Labs compare features and prices on a range of products. Try Which? to unlock our reviews. You'll instantly be able to compare our test scores, so you can make sure you don't get stuck with a Don't Buy.

We surveyed thousands of broadband users so can tell you everything you need to know about EE broadband - including whether to sign up for one of its deals.

EE has become a major player in the UK broadband scene but in the past has struggled to match the customer service or network reliability provided by the best ISPs. Could EE turn things round in 2016?

EE broadband review

In this in-depth review of EE broadband, we'll:

  • Give you a full breakdown of how its customers rated it for key factors, such as the technical support it provides.
  • Show how EE compares to all the other major ISPs, including BT, Sky, TalkTalk and Virgin Media.
  • Report quotes from real EE broadband customers on their experiences.
  • Assess the equipment on offer from EE.
  • Look at the latest deals and offers that its promoting.
  • Reveal the level of complaints to Ofcom that come from EE customers.

To get all this information try Which? for just £1.

We'll tell you exactly what you need to know about all the UK's biggest broadband providers and will help you avoid signing up for a deal you'll come to regret.

If you're already a member then go to the log-in page to unlock the table.

EE broadband satisfaction survey results
Speed Reliability Ease of set up Value for money Ease of contacting Customer service Technical support Customer score (%)
Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content

What makes a Which? Recommended Provider?

Which? Recommended Providers are the cream of the crop and the accolade is only given out to broadband companies that achieve a customer score of 70% or above.

That's not all. We know that price is important and so we only give the award to those companies that we feel charge a reasonable price for their services. If they charge too much then they're not eligible to be Recommended Providers, whatever score they receive in the survey.

Broadband Recommended Providers - discover which two providers impressed most in our latest survey.