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Which? Get Answers podcast: can you outsmart AI customer service chatbots?
We tell you how to get the better of artificial intelligence when you're trying to get answers on an online chatbot.
Since launching in 2022, ChatGPT has been a game-changer in the world of AI. But it's perhaps the chatbots that companies are using for customer service where we have the most interaction with artificial intelligence.
So how can we interact with these efficiently and get the answers to our queries as quickly as possible?
This episode is hosted by Harry Kind and Lisa Webb, alongside Which? Technology Editor Lisa Barber, and Chris Stokel-Walker, technology broadcaster and author.
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What is the Which? Get Answers podcast?
The Which? Get Answers podcast is a special mini-series, bringing you free expert advice for life’s everyday questions.
How to listen to the Which? Get Answers podcast
We’ll bring you new episodes every fortnight in the Which? Get Answers podcast feed, available wherever you usually like to listen.
Subscribe using the link below, or go directly to find us in your favourite podcast app.
A transcript of the show is also available here.
