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29 Jan 2020

Whirlpool recalls three more fire-risk washing machine models

More than 350,000 unsafe machines yet to be identified six weeks into the recall
A defunct washing machine

Whirlpool has announced the recall of an extra 5,000 Hotpoint washing machines, after finding that three additional models could pose a fire-risk.

The announcement comes just weeks after Whirlpool's recall of more than 500,000 Hotpoint and Indesit washing machines began.

More than 350,000 unsafe washing machines are still yet to be identified and removed from people's homes.

Owners of Hotpoint machines are urged to check if their model is affected and register their recalled appliance.

If you've already checked, you need to check again to see if you own one of these new models.

Whirlpool's advice to those with an affected machine is to stop using it, unplug it and register with for a free replacement or repair.

How to check your machine

The newly recalled models are:

  • WMFG 741 G UK
  • WMAQG 741 P UK
  • WMAQC 641 P UK

Model numbers can be found in the recess inside the door or at the back of the appliance.

You can check your machine via an online tool where you'll also register to have your machine replaced.

Whirlpool's advice if your machine is affected

Whirlpool is concerned that recalled models might have a faulty door lock that could overheat and catch fire.

Its advice to owners of affected models is to stop using the appliance, unplug it and register for a replacement.

Whirlpool has also said that washing machines can continue to be used, but only on cold water cycles of 20°C or lower, as this significantly reduces risk.

Owners of affected machines will be offered a free replacement or repair.

A fire symbol inside a washing machine

A broken product safety system

Sue Davies, Which? head of consumer protection, said: 'This announcement will cause further stress and confusion to customers who thought they were in the clear, but have to now check again to see if they have an unsafe Whirlpool washing machine in their home.

''Despite progress made by Whirlpool, the UK's broken product safety system means there could still be around one million fire-risk washing machines and tumble dryers in people's homes.

'Whirlpool must do the right thing and immediately offer refunds to all customers who do not want a repair or replacement washing machine. The government's Office for Product Safety and Standards should be replaced by an independent regulator with real powers to completely transform the ineffective product recall process.'

Read our guide to get the full list of affected Hotpoint and Indesit models, and to ask any questions about the recall.

We're working with Andy Slaughter MP to demand refunds for Whirlpool customers - sign the petition.