Which? Policy

Digital

Consumers should be safe and protected when online, to ensure we have a thriving digital economy.

Money

The financial services industry should provide people with transparent, value-for-money products that meet their needs.

Consumer Landscape

Ensuring effective regulations are crucial for protecting consumers in the changing market landscape and also help markets to function. Which? has identified the biggest themes changing the role of the consumer in the modern market.

Food

Everyone should have access to safe, affordable, nutritious and good-quality food that enables healthy lifestyles.

Trade/EU Exit

Consumer interests need to be at the heart of the negotiations to leave the European Union.

Travel

People need transport services that provide safety, value for money, choice and information on travel redress and rights.

Sustainability

Consumers need policy makers and businesses to support them in making more sustainable choices.

Housing & Utilities

People should have access to affordable, safe accommodation and utilities that offer value, choice, easy switching and redress.

Public services

People should have clear information and advice about education, health and social care, and access to redress if things go wrong.