Policy submission

Private Parking Code of Practice - Which? Response

Which?'s response to the government's consultation on a Private Parking Code of Practice, supporting the need for a government, rather than industry Code, with a robust compliance framework for parking operators that will help to ensure that consumers can have confidence that they will be treated fairly
1 min read

Which? frequently hears from people who have been treated unfairly by private parking operators and who also suffer a great deal of distress trying to seek redress when they are treated unfairly. It is clear that the current industry code of practice does not go far enough. and Which? supports a stronger government code of practice. This includes capping parking charges at £50, removing the entitlement for debt recovery fees to automatically be collected, improving the clarity and prominence of signage and the establishment of an independent, single appeal body to replace the two existing second stage appeals processes.